Privacy Policy

The Internet has the power to change the way we live. With only a few clicks, you can follow the news, look up facts, buy goods and services, and communicate around the world. It’s important to Stornoway to help our customers retain their privacy when they take advantage of all the Internet has to offer.

We believe your business is no one else’s. Your privacy is important to you… and to us… so we’ll protect the information you share with us.

“Personal information” is information that personally identifies you. To protect your privacy, Stornoway follows different principles in accordance with worldwide practices for customer privacy and data protection.

  • We won’t sell or give away your name, mail address, phone number, email address, credit card number or any other information to anyone.
  • We’ll use security measures to protect your information from unauthorised users.

Personal information collected

We may collect the following types of personal information from you:

  • name
  • address
  • phone / fax number
  • information about the goods or services you have ordered
  • information from enquiries you have made
  • communications between us
  • credit card information.


We will ask you when we need information that personally identifies you or allows us to contact you. We may use your Personal Information for four primary purposes:
• To make the site easier for you to use by not having to enter information more than once.
• To help us create content most relevant to you.
• To alert you to product upgrades, special offers, updated information and other new services from Stornoway.


Stornoway has taken appropriate measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take appropriate precautions to protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under certain conditions. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in Australia or any other country where Stornoway, its subsidiaries, affiliates or agents are located.

Notice to Parents

Parents or guardians: we want to help you guard your children’s privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet.

The Stornoway site does not publish content that is targeted to children. However, if you are concerned about your children providing Stornoway any personal information without your consent, please contact us by email.


If, for some reason, you believe Stornoway has not adhered to these principles, please notify us by email, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.

What we do with the information you share

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Stornoway will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Stornoway or the site; (b) protect and defend the rights or property of Stornoway and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of Stornoway, its web sites, or the public.

When you visit our web site

When you come on to our web site, we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, so that we can improve our service.


We use cookies on our web site. Cookies are very small files which a web site uses to identify you when you come back to the site and to store details about your use of the site. They are used to improve the experience of using our web site and are not malicious programs that access or damage your computer.

Third party sites

Our site has links to other web sites not owned or controlled by us. We are not responsible for these sites or the consequences of you visiting those sites.